EfficientIP Partner Program and Partner Portal
Resellers, managed service providers and technology partners deliver EfficientIP DDI to enterprises and telcos worldwide. Sign in or request access if you already work with us. Start here if you do not.
Already a partner
Sign in to the partner portal
The partner portal holds pricing, deal status, marketing assets and technical documentation.
Sign in at my.efficientip.com. New to the portal? Request access.
Request portal access
New to the portal, or your access has lapsed? Request credentials and we will send them by email.
Register a deal
Register an opportunity before it reaches the sales team to secure deal protection.
Working a support case rather than a portal task? Open a support case with the technical support team.
Become a partner
EfficientIP sells DDI through partners in every region it operates in, and delivers professional services and support through selected business partners. SOLIDserver DDI covers DNS, DHCP and IP address management on one platform, with DNS security as a native layer rather than an add-on.
Partners take the same argument to market that we do: a lower total cost than the incumbent, with a migration path that keeps DNS answering throughout. That argument is set out in full on the case partners take to market, and it applies across the solutions partners deliver.
Who the program is for
Resellers
Sell SOLIDserver DDI and DNS security into enterprise and public sector accounts, with deal protection on opportunities you bring in.
Managed service providers
Run DNS, DHCP and IP address management as a service for your own customers, on a platform built for multi-tenant operation.
Technology partners
Integrate your platform with EfficientIP through the API and the certification path described below.
Commercially, the program runs on tier pricing that improves as you move up the SmartPartner levels, deal registration that protects a net new opportunity you have opened for three months and up to six, and not-for-resale licences and appliances so you can demonstrate the platform on your own terms. New partners receive a welcome pack that includes delivery-team support on your first three deployments and access to EfficientIP’s marketing and business development resources. Where you are displacing an incumbent DDI vendor, the professional services team that runs those migrations works alongside you.
Program tiers
Every tier carries the same technical enablement. What changes is commercial commitment and the support that comes back.
| Program element | SmartPartner Business | SmartPartner Professional | SmartPartner Expert |
|---|---|---|---|
| Annual commitment | Entry level; no published minimum | Annual target agreed with your channel account manager | Highest annual target, reviewed each year |
| Margin or discount level | Tier pricing, entry level | Tier pricing, mid level | Tier pricing, highest level |
| Certified engineers required | One certified engineer | Two certified engineers | Four certified engineers, including at least one on DNS security |
| Enablement and training included | Online sales training, technical webinars and DDI Academy access | As Business, plus curricula data sheets and technical training tracks | As Professional, plus delivery-team support on your first three deployments |
| Marketing development funds | Eligible on request | Included, allocated annually | Included, with priority allocation |
| Deal registration eligibility | Yes, net new customers | Yes, net new customers | Yes, net new customers |
| Technical support level | Partner portal and channel account manager | As Business, plus priority sales lead allocation | As Professional, plus named technical contact |
Enablement and certification
DDI Academy is EfficientIP’s certification-based learning platform, free to anyone who wants to understand DDI and open to partner engineers. It launched with five courses and drew more than a thousand registrations for its first session.
Your engineers certify on the same platform your customers do, which means the person delivering a migration has trained on the product before the first cutover rather than after it.
Sales enablement sits alongside the technical track: complimentary online sales training, sales and technical webinars, curricula data sheets that map out a training plan for your team, and sales enablement materials held in the partner portal. Demonstration and not-for-resale licences let you run the platform in your own lab rather than on slides.
Deal registration
Register an opportunity before it reaches the EfficientIP sales team and it is yours for the length of the registration period. Registration tells us who is working the account, and it tells you where you stand before you invest in the pursuit.
Who may register
Any partner or reseller in the program, for a net new customer opportunity you have opened
How long protection lasts
Three months from approval, extendable to a maximum of six
When a decision comes back
Approval or denial from the channel and sales team within five business days
Technology and industry alliances
EfficientIP integrates with the platforms enterprise networks already run: security tooling, cloud providers, automation and orchestration. Technology alliances are a separate track from the reseller program, with its own integration and certification path.
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Apply to the partner program
Tell us where you operate, what you sell today and which customers you serve. Your regional channel manager will come back with the tier that fits and what it takes to get there.
Have a partner question that does not fit the application form? Ask us.